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FAQ - Frequently asked questions and answers

Following you will find frequently asked questions and appropriate answers concerning IntegraMouse Plus.
If you have questions in detail or other questions please do not hesitate to contact us or contact your retailer.

LIFEtool Solutions GmbH

Hafenstr. 47-51 (TECHCENTER)
Bauteil B, Stiege 3, 6. Stock 
4020 Linz, Austria

Phone +43 (0) 732 99 70 56-5270
Fax      +43 (0) 732 99 70 56-5201
E-Mail:  office@lifetool-solutions.at

 

To all IntegraMouse USB users: Thanks to the great collaboration with Microsoft and SecureGUARD your IntgeraMouse USB works properly with an Windows 10 update!

If you are going to update your computer or buy a new one you will work with your IntegraMouse USB as before.

IntegraMouse Plus also works without any problems under Window 10!

Our specials thanks go to the team around Mr. Otto (SecureGUARD) from Linz and Microsoft Advocacy Manager Julian Klima. Teamwork as its bester for users of IntegraMouse USB worldwide, who still can use their mouse that very often opens the gate to the world for them. 

IntegraMouse Plus works fine with Windows 10!

 

 

Do I need specific drivers or software for installation?
No. The IntegraMouse Plus is automatically recognised as a standard mouse (or standard joystick and standard keyboard) and installed on your operating system (plug & play for the operating systems Windows XP, Windows Vista, Windows 7, Linux, Mac OS X).

For IntegraMouse USB under Windows 8.1 please use this driver file and follow the steps:

  1. Unplug your IntegraMouse USB
  2. Unzip folder
  3. Double-click the file “IntegraMouse Win8.1 Driver.reg” and accept requested changes. 
  4. Plug in your IntegraMouse USB
  5. Your IntegraMouse should work fine now.

 


Can I also use the IntegraMouse Plus with Apple® or Linux?
Yes. The IntegraMouse Plus can be used with Mac OS X or higher versions. The IntegraMouse Plus should work with all Linux operating systems that support USBs.

I do not have the strength required to operate the mouse buttons by sipping or puffing. Can I change the sensitivity of the sipping/puffing stimuli?
The necessary sipping/puffing stimuli of the IntegraMouse Plus were set by the factory at a particular range and cannot be altered. Exertion can be reduced by carefully stretching the membrane with a suitable object (e.g. the top, round end of a ballpoint pen). However, you have the option to connect auto-click software or external sensors via suitable switch interfaces, in order to activate the left and/or right mouse button in an alternative way. Your dealer will be happy to advise you about this.

Can I change the speed of the mouse pointer?
Yes. In the mouse settings options of your operating system.

Can I change or swap the assignment of the mouse buttons?
Yes. In the mouse settings options of your operating system.

Can I set the double-click speed?
Yes. In the mouse settings options of your operating system.

Can I write texts with the IntegraMouse Plus?
Yes. Windows 7, for example, offers a free on-screen keyboard under Start/All Programs/Accessories/Windows Mobility Center. Recommendations for more convenient on-screen keyboards that are available to buy (e.g. with word prediction) can be obtained from your dealer.

After changing the mouthpiece the mouse pointer can no longer be moved!
Ensure that the mouse is correctly connected and ready to be used (check the LEDs). Check that the mouthpiece is in the correct position and recalibrate.

After changing the membrane the mouse buttons can no longer be activated!
Recalibrate. Check that the membrane is positioned securely and is not damaged.

After cleaning, the mouthpiece cannot be placed on the control unit, or is difficult to put on.
Through warming (thermo disinfection) the mouthpiece bends and therefore no longer fits perfectly to the control unit. Before you use the cleaned mouthpiece again, please ensure that the mouthpiece is completely dry and has cooled to room temperature.

The mouse pointer moves independently on the screen.
Recalibrate.

Can I set the IntegraMouse Plus to environmental control?
The IntegraMouse Plus is a computer mouse and may only be connected with those environmental control systems that are designed for use with a computer mouse.

Unable to connect IM+Connect and IntegraMouse Plus.
Check that the IntegraMouse Plus battery is charged sufficiently. If necessary, connect it to the power pack included. Follow the instructions as described in Chapter 7.3

"Wake on USB" is not working, although everything on the computer is set correctly!
"Wake on USB" only works in cable-connected mode and only with USB ports that are located directly on the mainboard. Connect the IntegraMouse Plus to a suitable USB port with the help of a USB cable and change the USB connection if necessary.